Facebook to pay $52 million to content moderators suffering from PTSD
Zack Whittaker - May 12, 2020
Zack Whittaker - May 12, 2020
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LONDON, ENGLAND - MARCH 25: In this photo illustration the Social networking site Facebook is displayed on a laptop screen on March 25, 2009 in London, England. The British government has made proposals which would force Social networking websites such as Facebook to pass on details of users, friends and contacts to help fight terrorism.
Для просмотра ссылки Войдиили Зарегистрируйсяhas agreed in principle to pay $52 million to compensate current and former content moderators who developed mental health issues on the job.
The Verge Для просмотра ссылки Войдиили Зарегистрируйся that the settlement will cover more than 11,000 content moderators who developed depression, addictions and other mental health issues while they worked moderating content on the social media platform.
In fact, it was The Verge that sparked the inquiry to begin with. Silicon Valley editor Для просмотра ссылки Войдиили Зарегистрируйся reported that Facebook content moderators, hired through outsourcing giant Cognizant in Для просмотра ссылки Войди или Зарегистрируйся and Для просмотра ссылки Войди или Зарегистрируйся, were subject to hate speech, murders, suicides, and other graphic content.
Facebook employs Для просмотра ссылки Войдиили Зарегистрируйся to sift through the vast number of posts, images and other content posted to the site. If a potentially rule-breaking post is flagged by other users, it's often reviewed by a content moderator who makes the final call on whether it says or is deleted.
One former content moderator, Selena Scola, said she developed post-traumatic stress disorder — or PTSD — and Для просмотра ссылки Войдиили Зарегистрируйся to start a fund to create a testing and treatment program for current and former moderators.
Для просмотра ссылки Войдиили Зарегистрируйсяlater Для просмотра ссылки Войди или Зарегистрируйся of the content moderation market altogether following The Verge's investigations.
The preliminary settlement will cover moderators in Arizona, California, Florida, and Texas from 2015, and each moderator will receive at least $1,000. Others could receive up to $50,000 in damages.
The California court overseeing the case will make the final call, expected later this year.
A Facebook spokesperson told TechCrunch: "We are grateful to the people who do this important work to make Facebook a safe environment for everyone. We’re committed to providing them additional support through this settlement and in the future."
If you or someone you know needs help, call 1-800-273-8255 for the Для просмотра ссылки Войдиили Зарегистрируйся. You can also text HOME to 741-741 for free, 24-hour support from the Для просмотра ссылки Войди или Зарегистрируйся. Outside of the U.S., please visit the Для просмотра ссылки Войди или Зарегистрируйся for a database of resources.
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LONDON, ENGLAND - MARCH 25: In this photo illustration the Social networking site Facebook is displayed on a laptop screen on March 25, 2009 in London, England. The British government has made proposals which would force Social networking websites such as Facebook to pass on details of users, friends and contacts to help fight terrorism.
Для просмотра ссылки Войди
The Verge Для просмотра ссылки Войди
In fact, it was The Verge that sparked the inquiry to begin with. Silicon Valley editor Для просмотра ссылки Войди
Facebook employs Для просмотра ссылки Войди
One former content moderator, Selena Scola, said she developed post-traumatic stress disorder — or PTSD — and Для просмотра ссылки Войди
Для просмотра ссылки Войди
The preliminary settlement will cover moderators in Arizona, California, Florida, and Texas from 2015, and each moderator will receive at least $1,000. Others could receive up to $50,000 in damages.
The California court overseeing the case will make the final call, expected later this year.
A Facebook spokesperson told TechCrunch: "We are grateful to the people who do this important work to make Facebook a safe environment for everyone. We’re committed to providing them additional support through this settlement and in the future."
If you or someone you know needs help, call 1-800-273-8255 for the Для просмотра ссылки Войди
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